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Workflow

Issue life-cycle overview:

  1. Receive issue via Jira
  2. Check issue and Project Assets and insert estimates in Jira
    • use comments for further info and update description accordingly
    • set Time estimate under Show more in the right column
  3. Start working on the Issue by following the development guidelines
    • change jira task status to In progress
    • post used time daily using Tempo in each Jira issue
  4. When finished tag the Reporter in the comment and describe the resolution. For faster processsing you can contact us by E-mail or Slack and provide a link to the issue/task